Customer care Representative- Check ‘n Go/Allied Advance Loan
Can you enjoy providing exceptional solution and building enduring consumer relationships? Do you want to go beyond old-fashioned jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading economic services business? Isn’t it time in order to make your following move? In that case, we wish to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of organizations. Every day in towns and towns around the world, these are generally greeting clients, processing loan requests, responding to inquiries about services online payday loans New York and products, advertising services, and much more — all because of the aim of delighting our respected clients. we offer cash solutions the real deal people and make an effort to function as first option for everyday economic solutions. We users give attention to building relationships to make sure consumer requirements are now being offered utilizing the most readily useful services and products we could provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product product Sales culture. Serve and teach clients regarding the item portfolio. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the presssing issue straight utilizing the consumer.
- Cash managing: Handle and count currency, money, and coins to add handling a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money maneuvering demands. Accountable for bank deposits or bank pick-ups. Balance individual batch receipts with shop product product sales reports at end of day and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and transactions per business policy.
- Conformity: in charge of compliance with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries as a result to questions that are general client applications, needs or any other problems. Put customer that is outgoing and collection telephone phone calls relative to federal laws and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop look (external and internal) is maintained to business criteria. Help in the execution of all of the business marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- Couple of years cash managing experience chosen.
- Should have own private dependable transport in conformity with published policy and procedure. This could NOT add transport that is general public transport from household or buddies. Must keep a valid license and legitimate auto insurance while utilized by the business.
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a nice premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.
About Axcess Financial:
We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual finances whenever, where and how they need. It is our objective to have individuals the amount of money they want whenever they require it. We make certain we do this in means that is accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or some other protected course.
This publishing is supposed to spell it out the nature that is general of work expected to be done and it is maybe perhaps not a thorough directory of all obligations, duties and abilities necessary for the career.